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Roobet Canada Review - Fast Crypto Withdrawals, Low Fees & KYC Survival Guide

If you're in Canada and thinking about Roobet, this page is for you. Can you actually get your money out safely from roobet-play.ca? That's the whole point here.

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The focus here is simple: how payments behave in real life for Canadians, from BC to Newfoundland. Not marketing fluff. We'll look at how fast withdrawals actually hit, how strict KYC feels when you're the one uploading docs (and re-uploading because one corner got cut off), what fees creep in, and what to do if a cashout just sits there "pending" for days and you're staring at the screen like... seriously?

Roobet (Canada) Summary
LicenseCuracao Antillephone N.V. 8048/JAZ (Raw Entertainment B.V.) - offshore licence, not regulated by any Canadian province or iGaming Ontario
Launch year2019 (approximate, based on public records and industry tracking)
Minimum depositNo formal minimum; practical minimum around ~$5 equivalent due to crypto network fees and third-party on-ramp charges
Withdrawal timeSmall crypto: usually 2 - 15 minutes once approved; large / first cashout: realistically up to 24 - 48 hours for manual review
Welcome bonusPromos change a lot, and there's always wagering and game restrictions in the fine print. Take 30 seconds to read the current terms before you click "accept".
Payment methodsBTC, ETH, LTC, USDT, USDC, XRP, plus Interac and cards via MoonPay/Banxa (deposit only, no direct CAD withdrawals)
Support24/7 live chat and email ticket; no public phone line for Canadian players

For most Canadian players, the big question is pretty plain: will Roobet actually send my winnings, and how long is that going to take once I hit withdraw? For smaller, straightforward crypto withdrawals on verified accounts, the pattern is usually reassuring - and honestly kind of satisfying: once they release it, it's close to instant - often you're just waiting on one or two network confirmations. I had one small TRC20 cashout hit my wallet in minutes while I was sweating live bets on the Genesis Invitational at Riviera Country Club this weekend, so the speed checks out. For larger amounts, first-time withdrawals, or any account that trips a risk flag (VPN traces, details that don't line up, stuff like that), manual reviews and extra KYC can stretch the timeline out to a day or two... and yeah, sometimes longer if it turns into a deeper "please explain this" kind of review, which is exactly where people start getting impatient.

On this page you'll find real-world withdrawal timelines, a step-by-step cashout walkthrough tailored to crypto-only play, a full KYC checklist, and clear, practical steps for headaches like "withdrawal pending for days" or "verification failed". We'll also walk through the less obvious costs Canadian players run into: crypto on-ramp fees through MoonPay/Banxa, blockchain network fees, exchange spreads when you move back to CAD, and inactivity clauses hiding in the small print. Casino games - whether at Roobet or a provincial site - are a high-risk form of entertainment, not a way to earn steady money. You're not going to turn Roobet into a salary. The real win is being able to pull out what you've got, cleanly, when you decide you've had enough for the night.

Every issue we flag comes with something you can actually use: copy-paste messages for chat, escalation paths to the Curacao licence holder and neutral complaint platforms, and a couple of simple security tweaks (think 2FA, fresh passwords, that sort of thing). I've started treating pages like this as a payment safety manual for myself. Skim it before you deposit, definitely before your first withdrawal, and again if your gut says something about your cashout feels off.

Payments Summary Table

Here's the short version of how payments work for Canadian Roobet players, without the marketing spin. The table below mixes official info from the cashier and terms with test results and community reports, so you can quickly spot what tends to go smoothly - and where delays, fees, or other friction points usually show up.

WITH RESERVATIONS

Main risk: High third-party on-ramp fees (especially via Interac/cards) and strict checks if your account gets flagged for risk.

Main advantage: Once a withdrawal is approved, crypto payouts are genuinely quick and don't depend on Canadian bank processing hours or e-Transfer hold times.

๐Ÿ’ณ Method โฌ‡๏ธ Deposit Range โฌ†๏ธ Withdrawal Range โฑ๏ธ Advertised Time โฑ๏ธ Real Time ๐Ÿ’ธ Fees ๐Ÿ“‹ CA Available โš ๏ธ Issues
Bitcoin (BTC) No stated min; practical > $5 Min ~ $10; no clear max stated Instant after confirmations Small: 10 - 60 min; large / first: 24 - 48 h + confirmations Network fee on deposit; withdrawal fee deducted (~few $ equivalent) Yes Slow network during busy periods; BTC fees can spike hard in congestion and eat into small wins.
Litecoin (LTC) No stated min; practical > $2 Min ~ $1 Instant after confirmations Usually 2 - 15 min including casino processing Low network fee + small withdrawal fee Yes Price swings vs CAD; always check the rate when you move funds back to your Canadian exchange.
Tether (USDT - ERC20/TRC20) No stated min; practical > $5 Min ~ $5 Instant after confirmations One test cashout of around $150 in TRC20 landed in roughly three minutes - pretty quick - but larger amounts can sit for up to a couple of days. Medium (ERC20) or low (TRC20) network fee; withdrawal fee $1 - 5 equivalent Yes Wrong network choice = funds gone; ERC20 gas can be very high at peak times, making small moves painful.
Ethereum (ETH) No stated min; practical > $10 Min ~ $10 Instant after confirmations 5 - 30 min, but depends heavily on gas prices and casino checks High gas fees, plus withdrawal fee Yes Gas spikes can make modest withdrawals uneconomical - sometimes you're better off swapping to a cheaper coin first.
USD Coin (USDC) No stated min; practical > $5 Min ~ $5 - 10 (network dependent) Instant after confirmations 5 - 20 min in typical conditions Similar to USDT on same network Yes Same network-selection risks as USDT; make sure your Canadian exchange supports the exact chain you choose.
Ripple (XRP) No stated min; practical > $5 Min low (around $1 equivalent) Instant after confirmations 2 - 10 min including internal processing Very low network + small withdrawal fee Yes Requires correct destination tag; mistakes are tough to fix and many exchanges can't manually rescue mis-tagged deposits.
Interac (via MoonPay/Banxa) From about $30 Not available (deposit -> crypto only) Instant crypto purchase Usually < 5 min from bank to playable balance On-ramp fee around 3 - 5% plus spread Yes (except some Ontario restrictions and individual bank blocks) High fees; you cannot withdraw back to Interac, so you still need a crypto-friendly wallet or exchange to cash out.
Credit Card (Visa/Mastercard via MoonPay/Banxa) From about $30 - 50 Not available (deposit -> crypto only) Instant crypto purchase Seconds to a few minutes On-ramp fee 3 - 5% + FX spread from CAD Yes, card-issuer permitting Some Canadian banks treat this as a cash advance with extra fees and interest; withdrawals must go out via crypto, not back to the card.
  • Deposit-only methods: Interac and cards only buy crypto via third-party providers; every withdrawal has to go to a crypto wallet or exchange you control.
  • Best value for CA: For most Canadians, the sweet spot is usually a low-fee network. Think TRC20 USDT or quick movers like Litecoin or XRP, not pricey ERC20 transfers.
  • Biggest hidden cost: MoonPay/Banxa service fees and spreads, especially on smaller, frequent deposits that a lot of casual Canadian players like to make.

30-Second Withdrawal Verdict

If you're skimming this while your coffee order crawls forward at Tim's, here's the bare minimum you need to know about cashing out from Roobet in Canada.

WITH RESERVATIONS

FASTEST METHOD (CA): TRC20 USDT, Litecoin, or XRP - typically 2 - 15 minutes for verified accounts and modest sums, as long as your documents are already approved.

SLOWEST METHOD: Large withdrawals in BTC or ETH from a fresh or flagged account - realistically 24 - 48 hours, sometimes longer if there are extra checks or you're asked for source-of-funds documents.

KYC REALITY: Expect your first withdrawal to be slowed down by verification, usually 1 - 3 days if your documents are clean and match your profile.

HIDDEN COSTS: Steep fees on fiat - to-crypto purchases through MoonPay/Banxa (often 3 - 5%+), plus blockchain and exchange fees when you move funds back to CAD.

OVERALL PAYMENT RELIABILITY: Overall, I'd give Roobet's payments about a 7/10 for Canadians. Once you're verified, payouts are usually smooth, but the extra fees and review slow-downs stop it from feeling truly hassle-free.

  • Use a low-fee network (LTC, TRC20 USDT, or XRP) and get your KYC sorted before you hit a big win so you're not waiting days when you'd rather be cashing out.
  • Only deposit money you can comfortably afford to lose; casino play is paid entertainment with a built-in house edge, not a side hustle or investment strategy.

Withdrawal Speed Tracker

Real-world withdrawal time on Roobet for Canadians is basically two things stuck together: the casino's internal approval, plus how fast the blockchain moves. There's no Interac or wire transfer step in the middle. But if your withdrawal is sitting "pending" on their side, it can feel exactly like a bank delay... even though it technically isn't one.

๐Ÿ’ณ Method โšก Casino Processing ๐Ÿฆ Provider Processing ๐Ÿ“Š Total Best Case ๐Ÿ“Š Total Worst Case ๐Ÿ“‹ Bottleneck
BTC Instant - 2 h for small verified; 24 - 48 h manual for large or first withdrawal 1 - 3 confirmations (about 10 - 60 min) 20 - 60 min 2 - 3 days Manual review for first or high-risk withdrawals; BTC network congestion and high fees.
LTC Usually automated; under 1 h except in manual review 2 - 6 confirmations (2 - 10 min) 5 - 20 min 1 - 2 days Casino security review on accounts that have been flagged for risk or inconsistent data.
USDT TRC20 Often instant; sometimes up to 1 h Network confirmation in 1 - 5 min 2 - 10 min 1 - 2 days Internal checks, especially if you have a long winning streak or you're cashing out for the first time.
USDT / USDC ERC20 Instant - 2 h for routine withdrawals 5 - 15 min depending on gas 10 - 30 min 1 - 3 days Ethereum gas congestion and manual review for higher-value payouts.
XRP Typically automated and quick Few seconds - 5 min 5 - 15 min 1 - 2 days Account review; incorrect or missing destination tags can delay or stop credits at some exchanges.

Real Withdrawal Timelines

MethodAdvertisedRealSource
USDT TRC20Instant after confirmations~3 minutes ๐ŸงชTest withdrawal 14.05.2024 (small, verified account)

In practice, delays are usually about three things: KYC not quite done, your account tripping a security rule, or the network being slammed. You can't fix a busy blockchain - but you can fix messy documents and risky behaviour. And honestly, more often than people want to hear (and yeah, it's annoying when you're sure you did everything right), it's the docs or the account flags... not the coin.

  • Minimize internal delays: Finish KYC and switch on 2FA before you request a sizeable withdrawal, especially anything in the thousands of dollars.
  • Avoid VPN: Using a VPN is explicitly banned in Roobet's terms and is a classic reason for frozen accounts and long investigations, even for players in Canada.
  • Choose fast networks: When speed and fees matter, favour TRC20, LTC, or XRP instead of congested and expensive Ethereum-based options.

Payment Methods Detailed Matrix

Roobet is a crypto-first casino. For Canadians, that means the "normal" stuff (Interac e-Transfer vibes, credit card ppivychka - well, you know what I mean) only shows up through third-party crypto on-ramps. You're not depositing CAD straight into the casino cashier. Every withdrawal leaves as crypto, full stop. The matrix below breaks down how each option usually behaves in practice for players up here in Canada.

๐Ÿ’ณ Method ๐Ÿ“Š Type โฌ‡๏ธ Deposit โฌ†๏ธ Withdrawal ๐Ÿ’ธ Fees โฑ๏ธ Speed โœ… Pros โš ๏ธ Cons
Bitcoin (BTC) Crypto No formal min; recommend > $5 Min ~ $10; no clear max published Network fee on deposit; fixed withdrawal fee Deposit: 10 - 60 min; Withdraw: 20 - 60 min once approved Widely supported by Canadian exchanges; high liquidity; suitable for larger, less frequent cashouts. Higher fees and slower confirmations during busy periods; strong price volatility vs CAD can make your balance swing around a lot.
Litecoin (LTC) Crypto Practical min > $2 Min ~ $1 Very low network and withdrawal fees Deposits and withdrawals often under 15 min total Cheap and fast; ideal for smaller or more regular withdrawals when you don't want to burn loonies on fees. Not every Canadian exchange supports LTC trading pairs directly with CAD, so you may have to convert twice on some platforms.
Tether (USDT) - TRC20 Crypto stablecoin Practical min > $5 Min ~ $5 Low network fees; small withdrawal fee Deposit and withdrawal generally 2 - 10 min after approval Stable against USD, low fees, and a very comfortable option if you're trying to keep track of your spend in dollar terms. Picking the wrong network can torch your funds; you also need a Canadian exchange or wallet that supports TRC20 deposits.
Tether (USDT) - ERC20 Crypto stablecoin Practical min > $20 due to gas Min ~ $10 - 20 High Ethereum gas costs + withdrawal fee Technical confirmation is fast, but gas spikes can significantly raise your effective fee Stable value; works with a wide range of DeFi platforms and global exchanges if you're already deep into crypto. Not efficient for smaller amounts; in some cases you can easily spend the equivalent of a fast-food meal or more just on gas.
USD Coin (USDC) Crypto stablecoin Practical min > $5 Min ~ $5 - 10 Similar structure to USDT on chosen network Typically 5 - 20 min total Reputable issuer and popular across major Canadian-friendly exchanges. Same "pick the right network" problems as USDT; mis-sending on the wrong chain is often not fixable.
Ripple (XRP) Crypto Practical min > $5 Min low (~$1) Very low network fee; small withdrawal fee Often complete in under 15 min Fast and cheap, which suits players who like to pull out after a session instead of leaving money on the site. Requires a correct destination tag for many exchanges; missing or wrong tags can mean a long, stressful support process.
Interac (MoonPay/Banxa) Fiat on-ramp -> Crypto From about $30 Not supported 3 - 5% service fee plus FX spread on CAD Funds playable within minutes Familiar method for Canadian players; feels like paying a regular bill or e-Transfer to most banks. Expensive compared to funding a crypto exchange yourself; there's no path to withdraw back through Interac from Roobet.
Credit Card (Visa/Mastercard via MoonPay/Banxa) Fiat on-ramp -> Crypto About $30 - 50 minimum Not supported Service fee 3 - 5% plus possible card issuer charges Near-instant Very quick access if your bank allows gambling-adjacent crypto purchases and you don't want to wait on an Interac to an exchange. Many Canadian issuers (RBC, TD, Scotiabank, etc.) may block or treat these as cash advances; you still have to withdraw in crypto and handle the CAD conversion yourself.
  • Best balance of cost and speed: Best value for most Canadians: usually one of the cheaper options like TRC20 USDT or a fast coin such as LTC or XRP, so you're not burning half a small win on fees.
  • Avoid: Tiny ETH or ERC20 USDT withdrawals, where the gas fees can easily eat most of your remaining balance.
  • Plan your exit path: Before you ever deposit, confirm that your chosen Canadian exchange supports the same coin and network you plan to withdraw with later.

Withdrawal Process Step-by-Step

Let's walk through a typical withdrawal. I'll use crypto as the example, since that's what Roobet gives Canadians, and I'll point out the moments where delays can sneak in. Your screens might look a bit different depending on device or updates, but the flow is basically the same.

  1. Step 1 - Open the cashier and select "Withdraw".
    From the site header, click into the cashier and then choose the Withdraw tab. You'll see your balance displayed in Roobido (a USD-indexed figure) along with the crypto options you can cash out with.
  2. Step 2 - Choose your withdrawal currency.
    Select BTC, LTC, USDT (with the correct network), USDC, or XRP. This doesn't have to match your deposit currency because balances sit in Roobido, but sticking with the same coin you used to deposit can make things simpler to track on your exchange side.
  3. Step 3 - Enter the amount.
    Enter how much you want to withdraw, respecting the minimum that's shown on screen. For larger amounts, some players like to split into a few withdrawals to reduce risk and fees. Make sure you leave enough to cover the withdrawal fee that's going to be deducted.
  4. Step 4 - Paste your wallet address carefully.
    Copy the address from your own wallet or Canadian exchange and paste it in - never type it by hand. Double-check the network (TRC20 vs ERC20, etc.), and for XRP, make sure you include the correct destination tag or memo. A typo or a wrong network usually means the money is gone for good.
  5. Step 5 - Submit the request.
    Once you confirm, your withdrawal goes into Roobet's internal queue. The status in your history will show as "Pending" or "Processing". There isn't a traditional "reversal period" like some old-school casinos have, but while it's still pending you may have an option to cancel.
  6. Step 6 - Internal checks and KYC.
    For smaller, routine withdrawals on already verified accounts, this step is often automated and fast. For first-time withdrawals, big wins, or any account that looks risky under their rules, manual review and full KYC are triggered, and that's where 24 - 48 hours can easily disappear.
  7. Step 7 - Casino approves and broadcasts transaction.
    Once the review is complete and everything looks clean, the casino approves the withdrawal, sends the crypto transaction, and displays a transaction hash (TXID). At that point the funds are on the blockchain; Roobet can't speed it up or recall it.
  8. Step 8 - Blockchain confirmations and arrival.
    Your wallet or exchange credits the funds once it sees enough confirmations. How many you need depends both on the coin and on the receiving platform's own risk settings.

Tip: Take screenshots of your withdrawal request page and copy the TXID once it appears. If you ever need to chase something up with Roobet support or your Canadian exchange, those details are your proof.

  • If your withdrawal sits as "Pending" for more than 24 hours with no email update, start moving through the emergency playbook outlined later on this page.
  • Never send a "test" transaction to an address given by strangers in Discords, Telegram groups, or forums. Only ever withdraw to wallets and exchanges you've set up yourself.

KYC Verification Complete Guide

KYC (Know Your Customer) checks are the number-one reason first withdrawals drag on Roobet for Canadian players. You can often deposit without verification, but a serious attempt to cash out - especially for bigger amounts - tends to trigger KYC sooner or later. It's annoying (the kind of annoying where you feel like you're doing paperwork instead of cashing out), but it's also the part you can prepare for.

When verification is typically required:

  • Your very first withdrawal, even if it's a modest amount.
  • Any withdrawal around or above roughly $2,000 equivalent, as suggested in the terms and consistent with other Curacao-licensed casinos.
  • Random checks triggered by security systems (VPN traces, mismatched personal data, or unusual bet patterns like constant max bets).

Documents you should prep ahead of time:

  • Photo ID: Valid Canadian passport or driver's licence, in colour, all four corners visible, no glare, and not expired.
  • Proof of address: Recent utility bill, bank statement, or government letter clearly showing your full name and Canadian address, dated within the last three months.
  • Payment method proof: Screenshot from your crypto exchange or wallet showing your name and the wallet address you use with Roobet; or card statement for Interac/card on-ramp purchases if they ask for it.
๐Ÿ“„ Document โœ… Requirements โš ๏ธ Common Mistakes ๐Ÿ’ก Pro Tips
Photo ID Colour, no glare, all edges visible, text readable, not expired. Blurry images, glare on the hologram, edges cut off, or trying to use an expired licence. Take the photo in natural daylight against a dark, plain background and upload the original full-resolution image.
Proof of address Name and address match your account; issued in last three months. Sending old statements, screenshots that don't show the logo, or documents with slightly different spellings of your address. Download an official PDF statement from your bank or utility provider and upload that file instead of a phone screenshot.
Payment method proof Shows your name plus the wallet or account you're using. Hiding too much info, or showing wallet addresses that don't match the ones used on Roobet. Highlight the exact address you've used to deposit/withdraw and make sure it appears in your exchange or wallet history.
Source of funds / wealth Bank statements, pay stubs, or crypto transaction history that show where the money came from. Sending heavily edited documents, refusing to provide anything, or giving inconsistent explanations. For higher balances, be ready with a clean, simple trail - e.g., salary deposits, exchange purchases of crypto, and transfers to Roobet.

Typical processing times: Basic ID and address verification often takes a few hours to one day. More in-depth source-of-funds reviews can stretch to several days. If verification fails, Roobet generally emails a reason - anything from glare and cropping to mismatched names.

Simple message template if KYC feels stuck:

Hi Support,

My account (username: , email: ) has been under verification since .
I uploaded the requested KYC documents and would like an update on the status.

If any document is unclear or missing, please tell me exactly what you need so I can re-upload it.

Thank you,

Withdrawal Limits & Caps

You can see the minimums in the cashier. The bigger limits are murkier, which is pretty typical for Curacao casinos. Think of the numbers below as a rough guide for big wins, not something carved in stone - especially if you're lucky enough to hit a proper "okay, that's real money" kind of win.

๐Ÿ“Š Limit Type ๐Ÿ’ฐ Standard Player ๐Ÿ† VIP Player ๐Ÿ“‹ Notes
Per transaction minimum BTC ~ $10; USDT ~ $5; LTC/XRP ~ $1 Same Exact crypto amounts adjust with coin price and network costs.
Per transaction maximum Not clearly stated; often effectively limited by internal risk checks Higher soft limits negotiable with your VIP manager Big wins may be broken into several separate payouts.
Daily limit Not explicitly published; de facto limits may apply Usually increased after time and clean KYC history Always ask support if you plan to pull out > $10,000 equivalent.
Weekly / monthly limits May be applied case-by-case for very large wins Custom arrangements possible Terms allow payment in instalments for major jackpots or very big balances.
Bonus-related max cashout Often capped (e.g., at a few thousand USD equivalent) Higher caps or no cap if you don't use bonuses or are higher tier Always read bonus terms closely before playing with promo funds.
Progressive jackpots Typically paid in full, funded by the game provider Same Still expect extended KYC and detailed checks on big progressive wins.

Example: withdrawing a $50,000 win.

  • If Roobet allows, say, $10,000 per transaction and $20,000 per week for your account level, clearing the full $50,000 could take three weeks or longer.
  • If they apply stricter risk controls in your case, instalments might be even smaller or spread over more time.

Before you start pushing high stakes or chasing life-changing jackpots, it's worth asking support how a $50,000 or $100,000 payout would work in practice for your account. Get their answer in live chat, save the transcript, and treat that as your reference in case anything needs to be argued later. (It's a boring little admin step... and if you skip it, you'll kick yourself later.)

Hidden Fees & Currency Conversion

At first glance, crypto casinos look almost fee-free, but that's a bit of an illusion. The costs just pop up in different places: on-ramp fees, network gas, withdrawal charges, and sometimes inactivity fees in the background. Roobet is no exception, and for Canadians who are used to free Interac e-Transfers in day-to-day banking, those extra costs can feel weirdly steep the first time you notice them.

๐Ÿ’ธ Fee Type ๐Ÿ’ฐ Amount ๐Ÿ“‹ When Applied โš ๏ธ How to Avoid
On-ramp fee (MoonPay/Banxa) Roughly 3 - 5% + FX spread Every Interac or card purchase of crypto into Roobet For bigger deposits, consider funding a Canadian crypto exchange first where fees tend to be lower; avoid lots of tiny top-ups.
Crypto deposit network fee Varies by network; from cents to several dollars When sending crypto from your own wallet or exchange to your Roobet wallet Favor TRC20, LTC, or XRP over expensive ERC20 or direct ETH transfers, especially for smaller amounts.
Withdrawal fee Approximately $1 - 5 equivalent depending on network Each time you withdraw from Roobet to your wallet Withdraw less often in slightly larger chunks rather than constantly doing tiny cashouts.
Currency conversion spread Built into crypto and FX rates When moving between CAD, crypto, and Roobido (USD-linked) Limit unnecessary conversions; using stablecoins can reduce price swings, though not FX spreads themselves.
Inactivity fee Not publicly fixed; allowed after 12 months of inactivity Extended periods without login or play while keeping a balance Withdraw your funds if you're stepping away for a while; don't leave a balance sitting idle in your account.
Chargeback handling Potential admin fee and account closure When your bank or card provider processes a chargeback Use chargebacks only as a last resort after you've tried internal complaints and regulator escalation.

Example cost for a Canadian player:

  • You deposit $200 via Interac through MoonPay at roughly 4% cost. That's about $8 in fees right off the top, leaving around $192 in crypto value on the site.
  • You play for a while and finish with $260 in your Roobido balance.
  • You withdraw $260 in USDT TRC20 to your personal wallet, paying, say, a $2 equivalent withdrawal fee.
  • You send those funds to a Canadian exchange, sell them to CAD, and pay a small trading fee - maybe around 0.2% (~$0.52).
  • All-in, the payment cycle alone costs somewhere around $10 - 12, not counting anything you lost playing along the way.

For most casual players treating this as entertainment, those costs are manageable as long as you're not bouncing money in and out every night. If you're fee-sensitive, it usually makes more sense to deposit in reasonable chunks, play, then withdraw when you're done - instead of constantly churning micro-transactions that get nickeled-and-dimed by fees.

Payment Scenarios

To make this easier to picture, here are a few realistic payment journeys for Canadians using roobet-play.ca. I'm keeping them "real life-ish" on purpose. Each one shows ballpark timelines and the places where things most often go sideways (and where you'll feel your stress level spike).

Scenario 1 - first time cashout

  • You chuck in about $100 worth of USDT via Interac through MoonPay. After fees, around $95 in crypto reaches your Roobet balance within a few minutes.
  • You play a mix of slots and crash games and finish the night with $150 showing in your Roobido balance.
  • You decide to cash out the full $150 in USDT TRC20 to your personal wallet.
  • Because this is your first withdrawal, the system flags it for KYC and you're asked for ID and proof of address.
  • Processing time: realistically 1 - 3 days depending on how quickly you upload documents and how clean they are.
  • Once KYC is approved, the withdrawal itself is sent and hits your wallet in roughly 10 minutes.
  • Total costs: the original on-ramp fee (~$5), the withdrawal fee (~$1 - 2), and a small fee to convert back into CAD on your exchange.

Scenario 2 - regular, verified player

  • You've already gone through KYC and had a few withdrawals before. You send $200 in LTC from your Canadian exchange; network fees are low.
  • The deposit appears in your Roobet balance within 5 - 15 minutes. You play and manage to spin your way up to $500.
  • You request a $500 withdrawal in LTC back to the same exchange address you deposited from.
  • Because your account is well-known to their system, internal checks are automated and approval happens quickly, followed by blockchain confirmation.
  • From clicking "Withdraw" to having funds back on your exchange is often under 30 minutes in this scenario.
  • Fees: minimal LTC network costs plus a small CAD trading fee when you convert on your exchange.

Scenario 3 - Bonus player (deposit with bonus, then withdraw).

  • You accept a deposit bonus because the offer looks generous. Wagering requirements, game restrictions, and max cashout rules now apply.
  • You grind through the wagering, hit a few decent wins, and end up with $1,000 in your balance, part of which came from bonus play.
  • The bonus small print may cap bonus-derived winnings (for example, a few thousand USD equivalent). Anything above that can legally be removed according to the terms.
  • If you try to withdraw above the cap, Roobet can limit your payout to the stated maximum and remove the rest, even if the money is showing in your balance when you hit withdraw.
  • Timeline: similar to Scenario 2 if you're already verified, but disputes over how the bonus terms are applied are a very common source of complaints.
  • Whenever you do take a bonus, screenshot the full terms before you start playing. If you want to browse what's currently being advertised without surprises later, check our bonuses & promotions coverage and still confirm the latest fine print in the cashier before accepting anything.
  • If you'd rather avoid this risk entirely, play with your own cash only and skip promos.

Scenario 4 - Large winner (win $10,000+).

  • You hit a big slot bonus or crash-game run and your balance suddenly jumps to $12,000 or more.
  • Roobet may trigger enhanced KYC and ask for source-of-funds documentation to show where your stakes came from.
  • They may also decide - within their terms - to pay you out in instalments over several days or weeks instead of one lump sum.
  • Internal review time can stretch to several days, particularly if there are lots of questions about your documents.
  • Once everything is cleared, each instalment is paid in crypto and hits your wallet quickly; you just need to wait for each part to be released.
  • Mentally prepare for the possibility that clearing a very large win might take multiple weeks, not a single afternoon. That part can feel brutal, even when nothing "bad" is happening.

First Withdrawal Survival Guide

Your very first withdrawal on Roobet is where most headaches happen. This is usually when KYC kicks in and when manual reviews are strictest, especially for Canadian players who have only just set up accounts and are still figuring out their wallet/exchange setup.

Before you request your first withdrawal:

  • Fill out your profile accurately with your legal name, date of birth, and address exactly as they appear on your ID and bills.
  • Have clear scans or photos of your ID and proof of address ready to upload, following the tips in the KYC section.
  • Check that you don't have any active bonuses or unfinished wagering requirements, as these can block or reduce withdrawals.
  • Turn on 2FA to lower the chance of security flags and to protect your account from unauthorized access.

While you're making the withdrawal:

  • Pick a low-fee crypto like TRC20 USDT, LTC, or XRP to avoid burning money on transaction costs.
  • Start with a reasonable amount for your first cashout instead of trying to move a very large balance in one shot.
  • Triple-check your wallet address and network settings. For XRP, verify the destination tag is exactly correct.
  • Submit the request and note down the time and amount so you have a clean record.

What to expect after hitting withdraw:

  • Your withdrawal status will show as pending. Within a few hours, you may get an email asking for KYC documents.
  • Upload everything via their secure portal as soon as you can; the clock doesn't really start until they receive the files.
  • Realistic timelines for first withdrawals, assuming your documents are fine:
    • TRC20 USDT / LTC / XRP: often 24 - 72 hours total from request to funds landing.
    • BTC / ETH: also 24 - 72 hours, but can be slower if the network is backed up and fees are spiking.

If things don't go smoothly:

  • If you've heard nothing after 48 hours, open live chat and politely ask whether your withdrawal is in manual review and if any documents are missing.
  • Save the chat transcript; it's useful later if you need to escalate to the licence holder or a third-party mediator.
  • If KYC gets "rejected", ask for a clear explanation and a list of what needs to be fixed, then resubmit corrected documents.

Going in with documents ready and choosing a modest first withdrawal makes it much more likely that your first experience cashing out from roobet-play.ca feels manageable rather than stressful. It won't remove every possible delay, but it cuts out the most common self-inflicted ones.

Withdrawal Stuck: Emergency Playbook

A withdrawal sitting in "Pending" for days with no clear reason is frustrating and anxiety-inducing. This emergency playbook lays out step-by-step actions and ready-made messages for Roobet via roobet-play.ca, so you have a plan instead of just refreshing the page and getting more annoyed by the hour.

Stage 1 - 0 to 48 hours: normal processing.

  • Check your transaction history in the cashier for any notes on status.
  • Look for emails from Roobet support, including your spam and promotions folders.
  • Don't spam multiple new withdrawal requests or cancellations - that can reset queues or trigger extra checks.

Stage 2 - 48 to 96 hours: contact live chat.

  • Open live chat and calmly ask what's holding things up and whether your cashout is waiting on KYC or security review.
  • You can use this message template:
Hi,

My withdrawal of  in  requested on [date, time] is still pending.
Could you please confirm whether it is in manual review or if additional documents are required?

My username is .

Thank you.

Stage 3 - 4 to 7 days: formal email complaint.

  • Send a detailed email to support with "Formal Complaint - Withdrawal Pending" in the subject line.
  • Attach screenshots of your withdrawal, any TXID, and chat transcripts showing what you've already been told.
Subject: Formal Complaint - Withdrawal Pending

Dear Roobet Support,

I requested a withdrawal of  in  on [date, time]. 
It has been  days and remains pending.

I have completed all KYC requirements and have not received a clear explanation for the delay.
Please provide a detailed update and a firm timeframe for resolution.

Regards,


Stage 4 - 7 to 14 days: escalate to license holder.

  • Let Roobet know in writing that you intend to escalate your complaint if there is no reasonable resolution by a specific date.
  • Then contact the Curacao licence provider (Antillephone N.V.) with a structured complaint, including all dates, documents, and chat logs. Keep the tone factual and focused.

Stage 5 - 14+ days: public complaints and mediation.

  • File detailed, chronological complaints on respected dispute-resolution sites that specialize in online casinos.
  • Include dates, amounts, copies of communication, and your KYC status so mediators can clearly see what has happened.
  • If you've already opened a case with the licence holder, include that reference number so everything ties together.

Through the whole process, try to stay calm and stick to facts. It's tempting to fire off an angry rant - we've all been there - but clear documentation and polite persistence usually get you further. If you need a breather, take it, then come back with screenshots and timestamps... boring, but effective.

Chargebacks & Payment Disputes

Chargebacks - where you dispute a payment with your bank - can be powerful tools against genuine fraud, but they can also backfire if they're used to chase gambling losses or clearly stated bonus decisions. With Roobet, chargebacks mostly show up at the Interac or card on-ramp stage (MoonPay/Banxa), not on the crypto side itself.

When a chargeback might be appropriate:

  • There's an unauthorized transaction on your card or bank account going to MoonPay/Banxa that you didn't make or approve.
  • You paid for crypto through an on-ramp, your account was debited, but you never received the coins and the provider isn't responding or resolving it.

When not to use a chargeback:

  • You lost money gambling and are having second thoughts about playing.
  • You breached clearly stated bonus terms (e.g., using restricted games) and the casino limited or voided winnings according to those terms.
  • You haven't yet gone through Roobet's complaints process and then escalated to the licence holder.

How it works by method:

  • Interac / bank card: Contact your bank and explain that you purchased crypto via a third-party provider and either suspect fraud or never received what you paid for. Expect them to ask for evidence and take time to investigate.
  • E-wallets: If you used an e-wallet as part of the chain, raise a dispute directly through that wallet's resolution centre.
  • Crypto itself: On-chain crypto transfers are irreversible. Once the withdrawal is confirmed on the blockchain, there is no "chargeback" option.

Likely reaction from Roobet: Any chargeback is usually treated as a major breach. You can expect account closure, potential confiscation of remaining balance, and sometimes being blocked by related brands in the same group.

Alternatives to chargebacks:

  • Work through the emergency withdrawal playbook first and escalate properly within Roobet and to their licence provider.
  • Use neutral complaint platforms that mediate disputes and encourage the casino to respond in public.
  • For very large amounts, consider getting independent legal advice instead of going straight to your bank.

Keep chargebacks in reserve for clear cases of unauthorized use or genuine non-delivery by a payment provider. Misusing them for regular gambling losses can damage both your casino access and your relationship with your bank.

Payment Security

Payment security on Roobet is partly what the casino does, and partly how seriously you take your own account safety. Because everything runs through crypto, protecting your wallets and exchange accounts matters just as much as protecting your Roobet login - maybe more, depending on how you store your coins.

What Roobet is likely doing:

  • Using HTTPS with up-to-date TLS encryption so your traffic isn't sent in plain text.
  • Storing passwords in hashed form and watching for unusual login patterns from new devices or locations.
  • Offering 2FA (for example through Google Authenticator), which you should switch on as soon as you create your account.
  • Running anti-fraud systems to detect VPN use, multiple accounts from the same person, and potential account takeovers.

Roobet doesn't publicly state whether player funds are kept completely separate from operational funds or whether any sort of insolvency protection exists. As with most offshore crypto casinos, assume that if the operator ever failed, your balance could be at risk. The safest habit is to treat Roobet as a place to deposit, play, then withdraw - not as a crypto wallet. I know it sounds obvious, but people still leave balances sitting there "for next weekend" and then get burned when life gets in the way.

If you notice anything suspicious on your account:

  • Change your Roobet password immediately and log out of all devices.
  • Enable or reset 2FA if it's not already active.
  • Contact support, explain what you're seeing, and ask for a full recent activity report on your account.
  • Secure your email, Canadian exchange accounts, and any wallets you use - attackers often move laterally between accounts.

Practical security tips for Canadian players:

  • Use a unique, strong password for Roobet that you don't reuse on other sites or apps.
  • Enable 2FA on Roobet, your main email account, and your primary crypto exchange.
  • Keep significant crypto balances in a reputable hardware wallet or well-secured software wallet, not permanently on exchanges.
  • Avoid logging in or cashing out on shared computers or public Wi-Fi, like coffee shops and airports.

Taking your own security seriously reduces the odds of disputed withdrawals, frozen funds, and those stressful conversations where you're trying to prove a transaction really did (or didn't) come from you.

CA-Specific Payment Information

Canadian players have to deal with a particular mix of banking habits, CAD/USD conversion, and tax rules that changes how sensible Roobet feels as a payment option compared to provincial sites. It's worth thinking through before you send your first loonie's worth of crypto across - because once you've started hopping between CAD -> crypto -> Roobido -> crypto -> CAD, you'll feel the friction.

Best payment methods for Canadians:

  • Coins like TRC20 USDT, Litecoin, or even XRP, thanks to their low fees and quick confirmations.
  • Interac via MoonPay/Banxa if convenience matters more than minimizing fees, with the understanding that you're paying extra for that ease.

Banking and blocking patterns:

  • Some Canadian banks are cautious with card payments connected to gambling or crypto. Transactions can be declined outright or coded as cash advances, with higher fees and interest.
  • Interac transfers to MoonPay/Banxa often go through as regular bill payments, but this can change as banks adjust their risk policies.
  • What a lot of Canadian players do is fund a local crypto exchange from their bank, buy a coin they're comfortable with, and then send that to Roobet. It's an extra step, but often cheaper than using the built-in on-ramp every time.

Currency considerations:

  • Roobet uses Roobido, which is effectively pegged to USD. You're moving from CAD to crypto, then playing in USD-style values, then moving back to CAD later.
  • You face spreads at each step: CAD->crypto, crypto->Roobido, and Roobido/crypto back to CAD on your exchange.
  • Using stablecoins like USDT or USDC means less price volatility than BTC or ETH, but FX spreads against CAD still exist.

Tax basics in Canada (high-level only):

  • For most recreational players, gambling winnings themselves are generally not taxed as income in Canada, but that doesn't mean tax is never relevant.
  • When you sell or trade crypto back to CAD, you might create a taxable capital gain or loss depending on your situation and CRA's view of your activity.
  • If you're moving serious amounts of money or playing a lot, talk to a Canadian tax professional instead of relying on hearsay or old forum posts. (I'm a casino reviewer, not your accountant.)

Consumer protection and responsibility:

  • Offshore crypto casinos like Roobet are not regulated by provincial bodies like OLG, BCLC, or iGaming Ontario, so you don't get the same level of protection you would on a provincial site.
  • Your bank or card issuer may help with clearly unauthorized or fraudulent transactions, but they're unlikely to intervene over gambling outcomes.
  • Use the limits and tools described on our responsible gaming page - set deposit limits, time reminders, and take breaks when you need them. Gambling is paid entertainment with real financial risk, not a way to solve money problems.

Because of all this, treat Roobet as a short-term entertainment spend. Deposit, play, then withdraw when you're done rather than parking large balances. If you ever feel your play is slipping out of your comfort zone, step away and use the resources listed in our responsible gaming section, including Canadian helplines like ConnexOntario, PlaySmart, and GameSense.

Methodology & Sources

This review leans on a mix of our own test cashouts and what other Canadian players report, not just one lucky (or unlucky) story. Here's what we actually looked at to build the payment picture for roobet-play.ca.

  • Processing times: Based on direct test transactions (for example, a $150 USDT TRC20 withdrawal on 14.05.2024 that arrived in roughly three minutes), several smaller BTC and LTC tests, plus recent community reports focusing on Canadian users.
  • Fee verification: Taken from Roobet's own terms and cashier screens, combined with current pricing information from MoonPay and Banxa and standard blockchain fee estimators at the time of testing.
  • Limits and KYC rules: Pulled from the site's terms (especially sections on verification, withdrawal conditions, inactivity, and bonuses) and cross-checked with typical practices among other Curacao-licensed casinos.
  • Regulatory status: Confirmed via Antillephone N.V. licence 8048/JAZ listings for Raw Entertainment B.V., and by ensuring there were no obvious sanctions or prohibitions affecting Canadian access at the time of research.
  • Community feedback: Aggregated from player discussions and complaint case studies on established casino review sites and specialist forums between mid-2024 and late-2025, with a focus on delayed withdrawals, KYC disputes, and account closures.

Limitations to keep in mind:

  • Roobet doesn't publish full, transparent maximum withdrawal schedules or VIP limit tables, so some extrapolations for large cashouts are informed estimates, not official promises.
  • On-ramp pricing for MoonPay/Banxa moves with market conditions, so the exact percentage you pay on a given day could be a bit higher or lower than the ranges quoted here.
  • Individual cases can vary widely based on your account history, the way you bet, whether you've ever used a VPN, and how complete your documents are.

I last went through the terms, payment behaviour, and fee structures in February 2026. Roobet can tweak fees and rules quietly, so if you're reading this much later, take a fresh look at the cashier, our guide to payment methods, and the current terms & conditions before you deposit or withdraw.

FAQ

  • If your account's already verified and you're cashing out a normal amount, expect roughly 10 - 30 minutes from hitting withdraw to seeing the crypto land. That includes Roobet's approval and the blockchain itself. First-time withdrawals or larger wins often take 24 - 48 hours because of manual review and KYC checks. Complex cases - like incomplete documents or flagged activity - can take longer until everything is resolved, so it helps to expect that upfront (even though it's not fun).

  • Your first withdrawal almost always triggers full KYC verification. Support needs to review your ID, proof of address, and sometimes source-of-funds documents. If anything is blurry, cropped, expired, or doesn't quite match the details in your profile, they're likely to ask you to resubmit, which can easily add a few days. Until KYC is fully approved, Roobet won't push your first crypto payout, so having clean documents ready is the biggest "speed hack" you've got.

  • Yes, within crypto. Because your playable balance is held in Roobido (USD-linked), you can deposit in BTC and later choose to withdraw in USDT, LTC, or another supported coin. However, you can't withdraw directly back to Interac or your card - the money always leaves Roobet as crypto. So you'll need a compatible wallet or Canadian exchange account to receive it and convert it to CAD if you want cash in your bank.

  • Roobet shows a withdrawal fee each time you cash out in crypto, and you'll also pay whatever the blockchain network charges. Those aren't truly hidden, but they're easy to underestimate (especially if you're moving smaller amounts). Beyond that, you'll pay spreads and small trading fees when you convert the crypto back into CAD on your exchange. Put together, these costs can nibble away at smaller wins, which is why Canadians often lean toward low-fee options like TRC20-based USDT, LTC, or XRP.

  • The minimum depends on which crypto you choose and its current price. As a rough guideline, expect around $10 equivalent for BTC and ETH, about $5 for USDT, and as little as $1 or so for coins like LTC or XRP. The cashier will show the current minimums in crypto terms when you set up your withdrawal, so double-check there before you plan your exit amount in CAD terms.

  • Common reasons include still having an active bonus with unmet wagering, failed or incomplete KYC, suspected VPN use or multi-accounting, or entering incorrect wallet details. Sometimes, a pending withdrawal is cancelled and re-created internally when the team switches it into manual review. Whenever a withdrawal is cancelled, check your email and in-site notifications for explanations, and contact support if nothing is clear after that.

  • You might be able to hit the withdraw button before you verify, but Roobet is allowed - under both its own terms and Curacao rules - to ask for full KYC documentation before paying out almost any withdrawal. In practice, Canadians should assume identity verification will be required around the first cashout or any larger amount, and build that into expectations from day one rather than being surprised later.

  • Your withdrawal stays pending until the KYC team approves your documents or rejects them with feedback. While it's pending for verification, you generally can't access or cancel those exact funds. Once KYC is cleared, pending withdrawals are either processed and sent out in crypto or returned to your playable balance with an explanation if something went wrong or if more checks are needed.

  • As long as your withdrawal is still marked as pending and no blockchain transaction hash has been created yet, you can usually cancel it from the cashier and return those funds to your gaming balance. Once the crypto transaction has been broadcast and a TXID exists, the transfer is permanent and neither you nor support can reverse it. If you often get the urge to cancel withdrawals and keep playing, that's a good sign to revisit your limits and use the tools in our responsible gaming section.

  • The pending period is used for security checks, KYC verification, and reviews for potential fraud or bonus abuse. This is standard for offshore casinos that handle their own crypto wallets. On the plus side, it protects both the casino and legitimate players; on the downside, it can slow withdrawals more than you'd like. Tracking your own timelines and escalating calmly if delays become excessive is the best way to keep things fair.

  • Once you're fully verified, the fastest methods for most Canadians are USDT on TRC20, Litecoin, or XRP. These usually pair quick internal approvals with fast, cheap confirmations. BTC and ETH can also be quick when the networks are quiet, but fees are higher and confirmation timing is less predictable, which matters a lot if you're not moving huge amounts.

  • Open the cashier, choose the "Withdraw" tab, select the crypto and network you want, and paste in your own wallet or Canadian exchange address. Enter an amount above the minimum and confirm the request. Once Roobet approves it, they'll show you a transaction hash. You can track that hash on the relevant blockchain explorer and watch for your wallet or exchange to credit the funds after the required confirmations. From there, you can decide whether to hold the crypto or sell it back into CAD.

Sources and Verifications

  • Review context: This page is an independent, payment-focused Roobet review for Canadian players, published on the homepage of roobet-play.ca. It is not an official casino page.
  • Payment details: Cross-checked against Roobet's own cashier information and current crypto fee data, plus our internal testing.
  • Regulatory framework: Curacao Antillephone N.V. licence 8048/JAZ (Raw Entertainment B.V.), operating offshore and outside Canadian provincial regulation.
  • Player protection: For limit tools, self-exclusion options, and Canadian support contacts, see our dedicated responsible gaming page.
  • Last update: This material was last reviewed and updated in February 2026. Because offers, fees, and rules can change, always confirm key details in the cashier, our faq, and the official terms & conditions before you play.